Get in touch with us - event host support

Updated by Jeremy Tang

Contact us if you need a hand with your event (for event hosts only):

1. Visit our learning centre

We have put together a library of helpful guides which answer most of the questions we've seen from thousands of event hosts we interact with so you can get help faster without having to reach out to us.

2. Submit a support ticket

90% of our event organisers have their issues resolved faster by submitting a support ticket as it gives our team all the information we need to help you upfront.

3. Chat to a real human online

You can access the team anytime while logged into the Humanitix console via our live chat (Monday to Friday, 9 am - 5 pm AEST).

Where is the live chat button?
Once you have logged into your Humanitix account, you will see this live chat button towards the bottom right corner of your screen:

4. Book a support call with our team

Find a time that works best for you and book a support call with the team.


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