Why have my ticket sales ended?

Jeremy Tang Updated by Jeremy Tang

By default, ticket sales end as soon as your event ends (based on the end date you have set for your event or a recurring date of your event)

If your ticket sales have ended unexpectedly, it's likely that you have inadvertently set up a sales period for your ticket type(s), to change this:

  1. Go to "Events" and select your event from the list;
  2. Click "Tickets >> Ticket Types";
  3. Click the settings button next to the ticket type whose sales have ended;
  4. Clear all the "Ticket sales start/end" fields
  5. Hit "Save" and everything should be back to normal now :)

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