Why did I get a charge from Humanitix?
If you see a charge on your statement referencing Humanitix, it's likely related to tickets for an event listed on humanitix.com (check us out if you don't know who we are!). The way the charge appears on your statement depends on whether the purchase was made online or on-site at an event, or which payment gateway the event host has selected.
When you purchase tickets on humanitix.com
When you purchase a ticket online on humanitix.com, the charge on your bank/credit card statement normally appears as:
- "Tickets-[first 16 characters of the event title] MCMAHONS POINT".
EXAMPLE: You bought a ticket online on Humanitix to the Cygnet Folk Festival 2022 in Cygnet, Tasmania. The charge might show on your statement as: Tickets-Cygnet Folk Festiv MCMAHONS POINT.
When you purchase tickets on-site at an event using Humanitix
When you purchase a ticket on-site at an event that is using Humanitix, the way the charge appears on your statement may vary based on what payment gateway was used on-site.
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