Resending/Downloading tax invoice of ticket purchase

Updated 1 year ago by Jeremy Tang

As the event organiser, you can resend the order confirmation to anyone (including yourself), which includes their invoice and the ticket(s).

Simply follow the steps below:

  1. Go to Reports >> Orders from the top menu bar and locate the order by searching for the Order ID, Name, or Email Address;
  2. Click "Actions >> Resend Ticket" and click "Send".
Simply put in your own email address before sending if you want to download the tax invoice.

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