Removing someone from the attendee/guest list

Jeremy Tang Updated by Jeremy Tang

You can remove your attendees by cancelling their tickets (you can do this with or without a refund)
  1. Go to "Orders / Refunds >> Orders" when you've selected the event;
  2. Find the problematic order and click its "Order ID";
  3. Then click the "Refund/Cancel Tickets" button at the bottom;
  4. Check the box in front of the ticket which need to be corrected - this means they will be cancelled and restocked;
  5. Make sure you clear both the "Refund Amount" and "Fees" fields are cleared or set to "0".

How did we do?

Checking In My Attendees