I want a refund

Updated 1 month ago by Jeremy Tang

Before you request a refund, please double check your event's refund policy as each event host may have different refund policies set out. You can find this information on the event page.

Contact your event host

If you are eligible for a refund, contact the event host to request a refund. You will be able to select from the dropdown menu like this:

IMPORTANT: Make sure to provide the order number and the email address you used for the purchase so that you can be verified against our records.
WHAT HAPPENS NEXT: You will receive a refund confirmation email once it's been processed. However, it may take up to 10 business days for the funds to be cleared and land in your bank account/credit card.

I don't need a refund. I just need to cancel my ticket.

Learn how to:


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