How to contact my event organiser?

Humanitix is a self-service, events ticketing platform. We provide organisers the tools to manage all aspects of their events. For all event and ticket related enquiries, your event organiser is the best point of contact.

There are 3 ways where you can contact your event organiser:

Your order confirmation email

Search for emails sent from "orders@humanitix.com" and click the "Contact organiser" link in your order confirmation email, as shown below:

>> Email Version 1
>> Email Version 2:

Your event listing page

This is where you bought your tickets. Click the "Contact organiser" link at the bottom of the event listing page under Refund Policy. For example:

Buyer support page

Alternatively, you can use the buyer support page on our website:


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