I don't have a printed ticket and my phone lost/forgotten/dead!

Jeremy Tang Updated by Jeremy Tang

Oh no! First of all we hope your phone is safe and you've locked in a ride home :)

Carrying your ticket is the best way to get into your event - some organisers may accept nothing less - but you can help prove who you are by carrying a valid form of ID so that the staff can access your details through the Humanitix check-in app/system.

Provide your name and Booking Number if you happen to have it, as recorded on your order.

The organisers will do their best to find you on the list

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