How do I give my team access to manage the event?

The My Team functionality gives organisers the ability to provide event access and management permissions to their team. Permissions can be issued across multiple events and span from full event access to strictly scanning/check-in.

Note: For team members to gain access they must have/create an account using the same email address permissions were issued to.

Issue Permissions

  1. Head to the "Account >> My Team" tab from the top menu bar;
  2. Click the "Add Team Member" button on the right-hand side, enter your teammate's email address and choose the access level appropriate for that individual.
    1. You can either choose "Full Access" OR "Event Specific";
      1. For "Full Access", you can further specify if you want to "allow your teammate to share this permission to others"
      2. For "Event Specific", you can restrict the permission to certain areas of your event. Simply check those you would like to share with your team member.

  1. Team members are then issued an email directing them to the Humanitix console to either login or create an account.

View Permissions

You can view the permissions you have shared with others or the ones you have been shared by someone else by heading to the "My Team" tab from the top menu bar.

I have been shared full access permission from my colleague, but I can't see the event from my list of events?

It is very likely that the event you are looking for was a specific event access that was shared from the event owner to your colleague, which does not get passed on to you even when your colleague shared their full access permission with you, as the event is inherently owned by the creator.

In order for you to see this event, you will need to ask the event creator/owner to share event specific access directly with you.


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