When will my event be paid out?
It's been a few days after my event and I haven't received my funds?
Please check you have correctly entered your bank account details. You can do this by going to "Account >> My Account" and then from the left-hand side "My Account >> Bank Accounts".
If you need to update your banking details, you can simply click the
pencil button to edit.
What if I need my funds earlier?
If you require early access to your ticket proceeds please contact firstname.lastname@example.org to discuss your requirements. Please make sure to:
- The event name you need early payment for;
- Leave your best contact details;
- Outline the amount and percentage you need released of total ticket sales; and
- Indicate the date you need it by (please allow us 2 business days to make the transfer into your account).