Where is the payout receipt/statement?
You can find the payout receipt/statement in 2 ways:
1. Downloading your payout receipt in console
You can retrieve all the payout receipts now through "Reports >> Payouts" from the top menu bar.
2. Receiving your payout receipt via email
When we transfer your final ticket sales to you, you will get an email confirmation from us with a payout receipt attached. This is a statement that details how your ticket sales numbers are added up and how your payout amount is calculated.
Add bcc recipients to a specific event's payout notice
- Go to "Events" and select your event;
- From the side menu bar, click "Payments and fees >> Settings";
- Add additional payout emails and click "Save".
Add bcc recipients to all of your future events' payout notice
- Go to "Account"
- From the side menu bar, click "My account >> Default settings";
- Add additional payout emails and click "Update".