Changing buyer details on the tax invoice (for online orders only)

For online orders, you can change the buyer's details on the tax invoice. For example, if they forgot to put in their business name and ABN, even after the transaction is complete.

You can only change the invoice details for ONLINE orders. For those paid by invoice offline, you will need to generate a new invoice instead. Learn more about "Paid by invoice" here.
  1. Go to "Sales > Orders" from the top menu and search Order ID, buyer name or email in
  2. Click "Actions > Edit";
  3. Update the purchaser details and double-check everything is correct;
  4. Scroll down to the bottom of the page and tick the box that says "Resend order";
  5. Click "Update and send" button.


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