I can't find my ticket/invoice
If you didn’t receive your tickets after your purchase or flat out just can't find them, try these:
- Search your inbox and junk/spam folders for emails from email@example.com
- Check the email address you submitted for your order. Was there a typo? If so, contact the event organiser to correct this.
- Check if your email server automatically blocks/filters out certain emails?
Getting Your Ticket/Invoice Resent
If you still can't find or have an issue receiving the email, you can message the event organiser requesting a resend of tickets - they can edit your email address, or use a new email address you provide and then resend tickets for you. You can contact them by heading to the event page, scrolling to the bottom and click “Contact Organiser”.