I am running an event

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Frequently Asked Questions

22 articles by 1 author

New Features

1 article by 1 author

Payment Options

4 articles by 1 author

Tickets

5 articles by 2 authors

Apps & Integrations

9 articles by 2 authors

Checkout Options

3 articles by 1 author

Invite & Promote

5 articles by 1 author

Event Overview

2 articles by 2 authors

Basic Information

4 articles by 2 authors

Manage Orders & Attendees

10 articles by 2 authors

Payouts

2 articles by 1 author

Event Guides

A curation of articles highlighting the key features for different organisers to get the most out of the platform.

5 articles by 1 author

COVID-19 - What are my options (as an event organiser)?

This guide is put together for event organiser on our platform. If you are a ticket buyer/holder, please click here instead.. In these times of uncertainty, we want you to know that we’re here for yo…

Updated 2 months ago by Jeremy Tang

Something doesn't work? Try these tips!

Here are 3 ways to help you troubleshoot: 1. Check your browser. Please make sure you are using one of these browsers listed below. You can click the links to check your browser version and update if…

Updated 4 months ago by Jeremy Tang

Creating and Using Templates

Building a series of events and getting sick of rinse and repeat? You'll love our templates: Event Page Styling. Ticket Types. Additional Questions. The templates you have created can only be accesse…

Updated 5 months ago by Jeremy Tang

VIP Management

VIPs / Speakers / Special Guests need to be treated with extra care. It can be a nightmare communicating to your door staff regarding who's important and how to treat them. With our VIP Management su…

Updated 1 month ago by James Humpherson

Data Collection Strategy

We all know that ' Data is king '. We also know that you want to collect as much information as possible through the checkout process however the more questions asked, the greater the chance of custo…

Updated 1 month ago by James Humpherson

Adding 3rd party embeds to event pages

Do you want to feature content from other platforms within your Humanitix event? Your event page is AS important as your promo material. Along with embedding Images and Video, there's a whole host of…

Updated 2 months ago by James Humpherson

Ticket Resale & Risk-Free Name Changes

Ensure more tickets end up in the hands of real fans. Fans that actually show up to the event, and boost on-site sales. Humanitix partners with ticket resale platforms Tixel & TicketSwap to give your…

Updated 2 months ago by James Humpherson

Grouped Capacity

Found via: Tickets > Grouped Capacity Grouped capacity lets you set how many tickets can be sold across a group of tickets in your event. This tool is particularly helpful when the combination of ind…

Updated 2 months ago by James Humpherson

Tiered Pricing

These tools help you to set and forget, allowing you to focus more energy on making your event a success. Want greater flexibility when tiering your release of tickets? We’ve got you covered. Setup y…

Updated 2 months ago by James Humpherson