Event Overview

Can I delete my events?

If your event has NOT sold any tickets.... This means there is no order successfully processed - you can check this by going to "Orders / refunds >> Orders" from the side menu bar. There should be no…

Jeremy Tang
Updated 2 months ago by Jeremy Tang

What are "pending tickets"?

Pending tickets. "Pending tickets" are tickets within orders that are undergoing the checkout process. They might be in the middle of purchasing, or perhaps they've forgotten to finish. Pending ticke…

James Humpherson
Updated 2 months ago by James Humpherson

How to make your event accessible?

We have built a unique accessibility tool to make live events as inclusive as possible. Once set up, you will see an Accessibility button added to both your event listing page and the ticketing check…

Jeremy Tang
Updated 6 months ago by Jeremy Tang

How do I duplicate/copy my event?

The duplicate event function allows you to easily create a new event using a previous event framework, saving you time on your event setup. Simply click manage event on the event you’d like to duplic…

James Humpherson
Updated 1 year ago by James Humpherson

How do I change my event URL?

Note: Only unique URLs can be saved. Simply follow these steps below: Select the event you’d like to update from " Events ";. In the " Overview " page from the side menu on your left, click the Edit…

Jeremy Tang
Updated 1 year ago by Jeremy Tang

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