Common questions

7 articles

I have a question about an event

Want to know what's happening on the day? Need to know what to bring? Haven't received that online access link? Humanitix is a self-service, events ticketing platform. We provide event hosts the tool…

I registered for an online event but have not received instructions to join

Event hosts are responsible for providing instructions on how to join their virtual events. If you're having trouble joining a virtual event: Contact event host

Why did I get charged a higher booking fee?

Do you take phone bookings?

Can I buy tickets from a 3rd party and not on Humanitix?

COVID-19 update for ticket buyers/holders

Do I need to create an account as a ticket buyer?

(opens in a new tab)